Understanding AWS Managed Services

What is AWS Managed Services?

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Amazon Web Services (AWS) is Amazon’s robust, evolving cloud computing platform. This platform provides a combination of infrastructure as a service (IaaS), platform as a service (PaaS) and offers of bundled software as a service (SaaS).

AWS Managed Services (AMSis a collection of services and software for Amazon Web Services implementations that automate infrastructure management tasks. On your behalf, AWS Managed Services (AMS) runs AWS, offering a secure AWS Landing Zone, features that help you fulfil the requirements of different enforcement programmes(HIPPA, HITRUST, GDPR, SOC, NIST, ISO, PCI), an established business operating model, ongoing cost optimization, and day-to-day infrastructure management.


Benefits of Amazon Managed Services

Enhance your Security and Enable Your Compliance

AWS Managed Services provides a step-by-step method to expand cloud protection and identity perimeter. The essential tasks of Active Directory integration, security onboarding and customer control mapping are part of the process.


Accelerate Cloud Migration

AMS leverages the least viable refactoring method by making only required changes to your application to satisfy security and compliance requirements. Then, AMS takes responsibility for running your post-migration cloud environment, such as analysing alert and reacting to incidents, allowing your internal resources to concentrate on your business’s more strategic areas.


Free In-House Developers and IT Workers

AWS Managed Services allows you to have free developers and IT workers. This will reduce the cost required to hire full-time staff and have a full-time IT department.


Predictable Expenses and Flexible Service

AWS Managed Services offers a variety of services for all kind of business, you can always pick the support ties that best fits according to your business requirement. This helps you to use robust network infrastructure at a lower cost. Cloud managed services also allows you to scale depending on your usage.


Traditional MSP VS Next Generation MSP (AWS)

Traditional MSP Versus Next Generation MSP Table


AWS Managed Service Features


AWS Managed Services Features including Provisioning, Monitoring and Event Management, Patching and Continuity Management, Availability, Security and Access Management, Compliance, Change Management, Incident Management, and Cost.



AWS Managed Services allows you to deploy your cloud infrastructure quickly and easily and simplifies the on-demand provisioning of commonly used pre-defined cloud stacks. The automation and integration of AWS Managed Services with your current ITSM service catalogue allow you to easily update applications in either test or production environments.


Monitoring and Event Management

AWS Managed Services tracks correlates and investigates alerts to ensure the incidents are detected and resolved proactively. All operating logs are aggregated and maintained by AWS Managed Services and clients have complete access to CloudWatch and CloudTrail.


Patch and Continuity Management

AWS Managed Services take care of all the patching and backup activities to help keep your resources current and secure. AWS Managed Services applies updates or patches timely and consistent to minimize the impact on your business. Critical security updates are automatically applied, while others are applied depending on the patch schedule requested. Stack backups are automated using Amazon Elastic Block Store (EBS) and RDS. This can help in restoring data in the event of a failure or outage, ensuring business continuity.



AWS Managed Services is hosted in multiple regions worldwide. All components of the AMS service are deployed, tested and operationalized within a country, supporting clients that need full support from one region and supporting the requirements of their regional redundancy plan.


Security and Access Management

AWS Managed Services manages security policies with anti-malware protection, intrusion detection, and intrusion prevention systems and can identify and respond to any intrusion quickly. AWS Managed Services eliminates the difficulty of handling various authentication methods by configuring default AWS security capabilities and best practices, such as Identity and Access Management (IAM) and EC2 security groups, allowing you to use your corporate credentials to access your AWS resources.



AWS Managed Services provide a secure Landing zone, a step by step method for expanding the perimeter of your security and identity to the cloud, and functionality that helps you satisfy the criteria of different compliance program requirements. Rigour and controls help execute your corporate and security infrastructure policies and allow you to build solutions and applications using your preferred development strategy.


Change Management

Changes are approved and automated through their approval engine and can be scheduled via self-service. AWS Managed Services allows you to quickly and easily make a request via a dedicated self-service console, whether is a new deployment of EC2. or changes for your RDS database configuration settings.


Incident Management

The overall health of your infrastructure resources is tacked and monitor by AWS Managed Services and the regular task of incident investigation and resolution and addressed.



AWS Managed Services brings cloud engineering expertise to your team with a fully staffed service desk available to answer questions, address incidents and execute and handle complex changes request 24×7 every day, 365 days a year.  The client can also access to enterprise support through a concierge-like service providing 24×7 technical support from high-quality engineers, tools and technology to automatically manage the health of your environment.



AWS Managed Services will provide report and suggestions through your personal Cloud Service Delivery Manager to maximise the use of the platform and optimise costs so that you get the most out of your AWS investment.


Sales Revenue of Amazon Web Services

According to Statista, Amazon Web Services revenue has been continually increasing from 2014 until 2020, this shows that many people and business are relying on AWS now, and the number is still counting. Amazon Web Services might be hard for some people to learn at first, but the return on investment of Amazon Web Services will only increase but not decrease, therefore is not too late to start learning about Amazon Web Services and get yourself ready for the future digital world.

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